INDEPENDENT SERVICE PROVIDER: AntivirusHelpAndSupport.com (The product of Antivirus Securities LLC) is an independent technical support service provider for several third-party hardware and software products. Use of names, logos, and trademarks is only for reference and in no way intended to suggest that Antivirus Securities LLC has any business association with these third-party product providers. For permitted use and specific warranties associated with the software and peripherals, please contact the relevant third party. Antivirus Securities LLC bears no responsibility related to any third party content made available related to the site and we do not cover the risks the user faces while using such third party content, products, and services.
WEBSITE & CONTENT USE: Antivirus Securities LLC makes no representations or warranties as to:
(a) the AntivirusHelpAndSupport.com website or its content will meet your requirements;
(b) the accuracy, reliability or quality of the results that may be obtained from the use of the AntivirusHelpAndSupport.com Website, its content, or anything obtained by you on or through the AntivirusHelpAndSupport.com website or its content will meet your expectations.
(c) Antivirus Securities LLC makes no representations or warranties that the AntivirusHelpAndSupport.com website will be available in a timely, continuous, secure or error-free basis. Any content accessed, downloaded or otherwise obtained on or through the use of the site is used at your own discretion.
(d) Antivirus Securities LLC shall have no responsibility for any damage to your computer system or loss of data that results from the download or use of Content.
WARRANTY COVERAGE: Most hardware and software products are covered under manufacturer’s warranty during the initial period of use. If your product is under warranty the support services may be available for free. Antivirus Securities LLC recommends that you contact the original supplier of the product in such circumstances.
CUSTOMER TESTIMONIALS: Testimonials found on this site and other related sites are unverified results that have been emailed, submitted on resolution forms by our customers or posted on social media networks. They may not reflect the typical purchaser’s experience, may not apply to the average person and are not intended to represent or guarantee that anyone will experience the same or similar results.
PROPRIETARY SOFTWARE: Antivirus Securities LLC currently does not sell any proprietary computer repair software or diagnostic tools.
CERTIFIED TECHNICIANS: Antivirus Securities LLC’s support staff are ‘Certified Technicians’ but do not necessarily hold any certifications from any third party unless expressly specified.
THIRD-PARTY DIAGNOSTIC SOFTWARE: Antivirus Securities LLC when necessary use third-party software for diagnosing and fixing the problem. The software tools used are from leading companies such as Microsoft (e.g. Microsoft Security Essentials) or AVG (AVG Tuneup) etc. Some of these third-party tools are available for free that you can obtain directly from these sites. Antivirus Securities LLC does not charge for this software.
CUSTOMER SATISFACTION: The customer satisfaction metric is based on an online resolution survey that all of our users are given the option of completing at the end of each repair session. Not all users complete this online survey. This metric is not based on a third-party audit by a market research firm specializing in customer satisfaction tracking studies. As such this metric may not be the statistically accurate measurement of Antivirus Securities LLC’s customer satisfaction.
NO AUTOMATIC RENEWALS: Currently it is our policy to not automatically renew our subscribers.